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RingPlus 2.0

 
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RingPlus 2.0 - 5/16/2014 4:05:34 PM   
Vikizoo

 

Posts: 1
Joined: 5/16/2014
Status: offline
I just purchased this program and cannot get it to sign in. Am getting a "on-line service communication error"; "JSON_Error" and " connection failed" message. I am using Windows 7 Professional.
Post #: 1
RE: RingPlus 2.0 - 5/16/2014 4:47:52 PM   
ellengard


Posts: 2748
Joined: 10/2/2006
Status: offline
The only available tech support for this product is here:
http://support.encore.com/technicalsupport/product_detail.aspx?product_id=2636
but I don't see an article that applies to your situation.

Perhaps moderator Jason can get his hands on this product and see how to sign in. Sorry I can't help - I don't even have a cell phone.

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(in reply to Vikizoo)
Post #: 2
RE: RingPlus 2.0 - 5/17/2014 9:57:23 AM   
TMLFAN4LIFE


Posts: 1180
Joined: 12/14/2005
From: Hayward, CA
Status: offline
We don't sell this software on the Encore website anymore as its most likely been discontinued. It would be very difficult to obtain.

I notice its being sold on the Broderbund website and I will see if I can obtain it. But this program is old and only support is given out via these forums.

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Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to Vikizoo)
Post #: 3
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