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Print Shop won't open

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> Print Shop won't open Page: [1]
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Print Shop won't open - 9/26/2014 12:19:21 PM   
abedford1

 

Posts: 2
Joined: 9/26/2014
Status: offline
I have been using Print Shop 23.1 for YEARS, but today when I tried to open it, it goes through the loading process but that as far as it goes. It doesn't open, and when I click on a file that I created with Print Shop I get a message 'That project type is not supported by this product' I tried doing a repair, I uninstalled and re-installed and still nothing. I am not a programmer, but I do know how to install and uninstall my programs, but if you could explain to me what I need to do to solve this problem I would greatly appreciate it. Thanks in advance. :(
Post #: 1
RE: Print Shop won't open - 9/26/2014 12:46:44 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
For tech problems, please submit a tech support ticket here:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2647

This is a user-to-user support forum to help each other learn how to use the program tools and features.

(in reply to abedford1)
Post #: 2
RE: Print Shop won't open - 9/26/2014 1:18:57 PM   
abedford1

 

Posts: 2
Joined: 9/26/2014
Status: offline
OK, Thanks

(in reply to abedford1)
Post #: 3
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