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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> Evenlopes

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Evenlopes - 12/9/2014 2:01:20 PM    dogfood   Posts: 2 Joined: 12/9/2014 Status: offline Problem: I have tried to print on envelopes and I am having NO LUCK::::: In my old Printshop 11 I could use envelope choice A-5 for quarter fold envelope size..........That was not working on my new Print Shop 3.5/////the printing would be in the middle of the envelope......so I measured my envelopes and tried to put that in..........Well my Custom envelope showed up in my envelope choices.....BUT it did not show up in the DROP DOWN BAR ....and I have not been able to figure out how to print an envelope for for my quarter fold cards.........That has been my first adventure for making envelopes.........I use a lot of 1/4 fold envelopes,,,,,,and a few of 1/2 size and regular envelopes....I sure hope I have better luck when I try making those. HELP PLEASE!!!!! # 2 The advertisement says over 600 fonts..........how do access those Post #: 1

RE: Evenlopes - 12/9/2014 4:00:05 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Printing envelopes works when your printer has a selection of envelope sizes that match your project size. For example, when I selected a #10 template and went to my printer properties advanced options and changed the paper size to #10 envelope, ALL WENT WELL. If your printer does not have have your envelope size, then you have to create a custom size using your printer's software. i.e. see your printer settings for options or advanced features. This is INDEPENDENT from the Print Shop program. Here is a partial screen capture of my printer's selection of paper sizes. As you can see, my printer does not offer me a quarter-fold size, so I would have to create it myself via the PostScript Custom Page Size option. Different printers offer different options. Attachment (1) (in reply to dogfood) Post #: 2

RE: Evenlopes - 12/9/2014 4:08:40 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: dogfood The advertisement says over 600 fonts..........how do access those The font choices should appear when you create a text box. If you have Win 8.1, there may be a font installation issue. Someone will come along and explain further. (in reply to dogfood) Post #: 3

RE: Evenlopes - 12/9/2014 4:16:04 PM    dogfood   Posts: 2 Joined: 12/9/2014 Status: offline Why does printshop have create a print size and then .....if you can't create one on it As for the fonts.......of course I know where to get them but there aren't 600 there (in reply to dogfood) Post #: 4

RE: Evenlopes - 12/9/2014 5:04:13 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline I don't think you read my post. I said that you have to set YOUR PRINTER to the proper paper size so that it matches your project size. Perhaps your problem is that your printer is set for letter size and you haven't changed it. I already mentioned that there may be a font installation issue with Win 8.1. I sent a message to the forum admin. He can explain what you need to do. (in reply to dogfood) Post #: 5

RE: Evenlopes - 12/9/2014 5:19:01 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Found it. The thread about fonts not installing when the OS is Win 8. See this for how you can get the fonts from tech support. http://forums.encoreusa.com/tm.asp?m=48017 (in reply to dogfood) Post #: 6

RE: Evenlopes - 12/9/2014 6:37:37 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: dogfood Why does printshop have create a print size and then .....if you can't create one on it As for the fonts.......of course I know where to get them but there aren't 600 there Please see the post that ellengard posted for help with fonts. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to dogfood) Post #: 7

RE: Evenlopes - 12/9/2014 9:32:43 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline I received an email from dogfood who successfully printed her envelopes "... able to print a quarter fold size envelope by... selecting A6 on my printer properties." (in reply to dogfood) Post #: 8

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