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can't get my print shop 3.5 to run

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> can't get my print shop 3.5 to run Page: [1]
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can't get my print shop 3.5 to run - 7/12/2015 1:43:21 PM   
barndor3578

 

Posts: 2
Joined: 7/12/2015
Status: offline
It used to run with no difficulty. What happened?
Post #: 1
RE: can't get my print shop 3.5 to run - 7/12/2015 9:00:04 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Are you getting an error message?

(in reply to barndor3578)
Post #: 2
RE: can't get my print shop 3.5 to run - 7/13/2015 12:01:43 AM   
barndor3578

 

Posts: 2
Joined: 7/12/2015
Status: offline
No error message. Program does not open. I have tried uninstalling and re-installing. Even used the "run as administrator" tip I saw on the forums. No change. Click on the icon nothing happens.

(in reply to ellengard)
Post #: 3
RE: can't get my print shop 3.5 to run - 7/13/2015 11:03:40 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Hi barndor3578,

That does not sound good if the program is not opening up. Whatever the case may be it sounds like our technical support department may need to assist you with this. You can visit http://support.encore.com and search for the product you need help with.

Each product has articles listed for troubleshooting. Just choose an article and scroll down to the bottom of the page for our contact information. You can call us up via the telephone or submit an email request.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to barndor3578)
Post #: 4
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