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*Windows 10 - Obtaining DXDIAG information

 
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*Windows 10 - Obtaining DXDIAG information - 8/2/2015 10:16:50 PM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Sometimes, our technical support representatives may ask you for information about your system more commonly known as a DXDIAG Report. In Windows 10, please do the following.

On your Keyboard, hold down the Windows Key and press the letter R. In the Run box, type in DXDIAG and press Enter. If you get a dialog box that says "Do you want to check for WHQL signatures, click on YES" if done correctly you should see a screen appear that shows you information about your computer. Once its done scanning, click on the "Save All Information" button and save it to your desktop. Use the email attachment feature of your email client to send this attachment to us.




Attachment (1)

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Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.
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