Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

*Windows 10 - Obtaining DXDIAG information

Logged in as: Guest
  Printable Version
All Forums >> [Read First] >> Tips and general information >> *Windows 10 - Obtaining DXDIAG information Page: [1]
Message << Older Topic   Newer Topic >>
*Windows 10 - Obtaining DXDIAG information - 8/2/2015 10:16:50 PM   


Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Sometimes, our technical support representatives may ask you for information about your system more commonly known as a DXDIAG Report. In Windows 10, please do the following.

On your Keyboard, hold down the Windows Key and press the letter R. In the Run box, type in DXDIAG and press Enter. If you get a dialog box that says "Do you want to check for WHQL signatures, click on YES" if done correctly you should see a screen appear that shows you information about your computer. Once its done scanning, click on the "Save All Information" button and save it to your desktop. Use the email attachment feature of your email client to send this attachment to us.

Attachment (1)


Jason Carver
Encore Sales Department and Customer Service
For Tech Support, visit http://support.encore.com
Post #: 1
Page:   [1]
All Forums >> [Read First] >> Tips and general information >> *Windows 10 - Obtaining DXDIAG information Page: [1]
Jump to:

New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts

Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4