| JasonC 
 
   Posts:  1692
 Joined:  12/14/2005
 From:  Hayward, CA
 Status: offline
   | Unfortunately, Panda Internet Security / Antivirus flags our update mechanism as malicious. As a result the program may fail to update to the latest version. 
 We assure our customers this program is 100% safe and free of malicious threats. Before updating the program, you will need to right click on the tray icon for Panda Antivirus and select "Stop Antivirus"
 
 Then proceed with the PM 7 update and wait for the update process to finish. Once this is complete, follow the same steps again to re-enable Panda Antivirus.
 
 
 
   
 
  Attachment (1) 
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 Jason Carver
 Encore Sales Department and Customer Service
 www.encore.com
 For Tech Support, visit http://support.encore.com
 
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