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The Print Shop 4.0 Calendar Issue

 
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The Print Shop 4.0 Calendar Issue - 11/2/2016 11:21:45 AM   
Jeannete99

 

Posts: 12
Joined: 3/14/2016
Status: offline
Hello,

I'm trying to create a calendar and I've noticed that I click on a calendar date, but it populates another date.

Looks like it's 1 year and a few months off.

Example: I choose January 2016, but it populated December 2017.
If I choose January 2017, it will populate December 2019.

Am I doing something wrong??

Please help... I need to create office calendars before end of year.

Many thanks!
Jeannette




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RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 12:36:15 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: Jeannete99

Hello,

I'm trying to create a calendar and I've noticed that I click on a calendar date, but it populates another date.

Looks like it's 1 year and a few months off.

Example: I choose January 2016, but it populated December 2017.
If I choose January 2017, it will populate December 2019.

Am I doing something wrong??

Please help... I need to create office calendars before end of year.

Many thanks!
Jeannette






Are you doing a Monthly calendar or a yearly one?

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Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Jeannete99)
Post #: 2
RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 12:37:47 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Okay going back to your previous posting about you having issues with your version of the program. Did you revert to the older build of the product and are using that? If so, you may have to update to the latest edition for the functions to be correct.

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Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to JasonC)
Post #: 3
RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 12:44:17 PM   
Jeannete99

 

Posts: 12
Joined: 3/14/2016
Status: offline
I did revert to the older version.

With the update, I was having issues where I couldn't open previously saved files.

How do I try to update to the newer version again?

(in reply to JasonC)
Post #: 4
RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 12:55:09 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
When you are on the screen that shows you what kind of project you want to do, there will be in yellow a message that says "An update is available!"




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_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Jeannete99)
Post #: 5
RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 2:53:35 PM   
Jeannete99

 

Posts: 12
Joined: 3/14/2016
Status: offline
Awesome! this time the update worked fine!!
Thank you!!!

(in reply to JasonC)
Post #: 6
RE: The Print Shop 4.0 Calendar Issue - 11/2/2016 3:10:26 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
You're welcome, I'm happy that things worked out. If you need more assistance we're here to help. Have fun designing! :)

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Jeannete99)
Post #: 7
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