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All Forums >> [Product Forums] >> [Productivity Software] >> [Calendar Creator] >> CC Export/Import >> How to move 'BCC' events to new version

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How to move 'BCC' events to new version - 10/26/2017 11:19:31 AM    citytohctp   Posts: 4 Joined: 10/26/2017 Status: offline I had a the older version of Calendar Creator (BCC) I upgraded to the newer version and I need to move all my old events to the new version...How do I do that? Post #: 1

RE: How to move 'BCC' events to new version - 10/26/2017 12:45:57 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline This may be useful : http://support.encore.com/technicalsupport/kb.aspx?kb_id=2105&product_id=3873 _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to citytohctp) Post #: 2

RE: How to move 'BCC' events to new version - 10/26/2017 1:38:28 PM    galanc   Posts: 3 Joined: 10/26/2017 Status: offline I have the same issue, but I use a Mac and don't have access to the older program. Is there someone who could covert them for me and send them back? _____________________________ Alan Cassady (in reply to citytohctp) Post #: 3

RE: How to move 'BCC' events to new version - 10/26/2017 2:18:20 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I have a copy of the older program still. I will install it, in the mean time I am going to send you an email through the forums private message system with more info. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to galanc) Post #: 4

RE: How to move 'BCC' events to new version - 10/30/2017 1:26:46 PM    citytohctp   Posts: 4 Joined: 10/26/2017 Status: offline the EXPORT is grayed out...This upgrade SUCKS so far (in reply to JasonC) Post #: 5

RE: How to move 'BCC' events to new version - 10/30/2017 1:28:14 PM    citytohctp   Posts: 4 Joined: 10/26/2017 Status: offline Another thing NOW....when I create a calendar (on the right side) it does not show the calendar (no dates, etc.) only the place to add a picture (in reply to JasonC) Post #: 6

RE: How to move 'BCC' events to new version - 10/30/2017 2:15:09 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: citytohctp the EXPORT is grayed out...This upgrade SUCKS so far Did you meant Import? Also, if you've created a calendar, see info on the left and then a blank page appears in the center, the program may be corrupted. You may need to follow the instructions here: http://support.encore.com/technicalsupport/kb.aspx?kb_id=2093&product_id=3873 to uninstall and reinstall the program. Calendar Creator is not really an upgrade from 12.1 but rather a redesign of the former program with a different interface etc. It has also been designed to be compatible with Win 10. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to citytohctp) Post #: 7

RE: How to move 'BCC' events to new version - 10/30/2017 2:16:58 PM    citytohctp   Posts: 4 Joined: 10/26/2017 Status: offline i have uninstalled and re-installed several times.....is there a phone number to call these people to let them know the trouble I am having? (in reply to JasonC) Post #: 8

RE: How to move 'BCC' events to new version - 10/30/2017 2:18:56 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline You can find the number by going to http://support.encore.com/technicalsupport/kb.aspx?kb_id=2087&product_id=3873 and using the contact info. Tech Support is for technical issues and can't help you with functionality questions. They may have you do the same thing as I've suggested though. We've reported this bug to the developers but they don't have a fix at this time. < Message edited by TMLFAN4LIFE -- 10/30/2017 2:19:17 PM > _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to citytohctp) Post #: 9

RE: How to move 'BCC' events to new version - 10/30/2017 3:49:32 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: citytohctp the EXPORT is grayed out... You must first export your events from the old CC program as a CSV file. Then you import the CSV file to the new CC program. Are you able to open your old CC program? If not, you won't be able to do the export! Another user had this problem because he couldn't run the old CC at all. So he sent me his BCC file and I opened it on my old computer and exported it to CSV and sent him the CSV file. (in reply to citytohctp) Post #: 10

All Forums >> [Product Forums] >> [Productivity Software] >> [Calendar Creator] >> CC Export/Import >> How to move 'BCC' events to new version

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