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How to move 'BCC' events to new version

 
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How to move 'BCC' events to new version - 10/26/2017 11:19:31 AM   
citytohctp

 

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I had a the older version of Calendar Creator (BCC) I upgraded to the newer version and I need to move all my old events to the new version...How do I do that?
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RE: How to move 'BCC' events to new version - 10/26/2017 12:45:57 PM   
JasonC

 

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This may be useful : http://support.encore.com/technicalsupport/kb.aspx?kb_id=2105&product_id=3873



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RE: How to move 'BCC' events to new version - 10/26/2017 1:38:28 PM   
galanc

 

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I have the same issue, but I use a Mac and don't have access to the older program. Is there someone who could covert them for me and send them back?

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RE: How to move 'BCC' events to new version - 10/26/2017 2:18:20 PM   
JasonC

 

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I have a copy of the older program still. I will install it, in the mean time I am going to send you an email through the forums private message system with more info.

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RE: How to move 'BCC' events to new version - 10/30/2017 1:26:46 PM   
citytohctp

 

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the EXPORT is grayed out...This upgrade SUCKS so far

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RE: How to move 'BCC' events to new version - 10/30/2017 1:28:14 PM   
citytohctp

 

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Another thing NOW....when I create a calendar (on the right side) it does not show the calendar (no dates, etc.) only the place to add a picture

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RE: How to move 'BCC' events to new version - 10/30/2017 2:15:09 PM   
JasonC

 

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quote:

ORIGINAL: citytohctp

the EXPORT is grayed out...This upgrade SUCKS so far


Did you meant Import?

Also, if you've created a calendar, see info on the left and then a blank page appears in the center, the program may be corrupted. You may need to follow the instructions here: http://support.encore.com/technicalsupport/kb.aspx?kb_id=2093&product_id=3873 to uninstall and reinstall the program.

Calendar Creator is not really an upgrade from 12.1 but rather a redesign of the former program with a different interface etc. It has also been designed to be compatible with Win 10.

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RE: How to move 'BCC' events to new version - 10/30/2017 2:16:58 PM   
citytohctp

 

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i have uninstalled and re-installed several times.....is there a phone number to call these people to let them know the trouble I am having?

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RE: How to move 'BCC' events to new version - 10/30/2017 2:18:56 PM   
JasonC

 

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You can find the number by going to http://support.encore.com/technicalsupport/kb.aspx?kb_id=2087&product_id=3873 and using the contact info.

Tech Support is for technical issues and can't help you with functionality questions. They may have you do the same thing as I've suggested though. We've reported this bug to the developers but they don't have a fix at this time.

< Message edited by TMLFAN4LIFE -- 10/30/2017 2:19:17 PM >


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RE: How to move 'BCC' events to new version - 10/30/2017 3:49:32 PM   
ellengard


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quote:

ORIGINAL: citytohctp
the EXPORT is grayed out...

You must first export your events from the old CC program as a CSV file. Then you import the CSV file to the new CC program.

Are you able to open your old CC program? If not, you won't be able to do the export! Another user had this problem because he couldn't run the old CC at all. So he sent me his BCC file and I opened it on my old computer and exported it to CSV and sent him the CSV file.

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