Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

XJ040 / Java Error

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> Printmaster v8 Platinum (released 2017) >> XJ040 / Java Error Page: [1]
Login
Message << Older Topic   Newer Topic >>
XJ040 / Java Error - 10/26/2017 1:09:09 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
If you are receiving a Java Error on Windows regarding the error XJ040, you will need to uninstall the program and check for left over file folders.

Use the Windows Control Panel to uninstall PrintMaster v8 Platinum.

When you have finished with this process, navigate to C:\Program Files or C:\Program Files X86. Check to see if a left over PrintMaster v8 Platinum folder is in one of these directories. If there is, send the folder to the recycle bin.

Next, navigate to C:\Users\Public\StoryRock and sent the PrintMaster v8 Platinum folder to the Recycle Bin.

Empty the Recycle Bin. Restart your computer. Reinstall PrintMaster v8 Platinum. The error should be resolved.




Attachment (1)

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com
Post #: 1
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> Printmaster v8 Platinum (released 2017) >> XJ040 / Java Error Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.031