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Problem running BigFish games

 
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Problem running BigFish games - 7/12/2018 4:45:08 AM   
JesseVoss

 

Posts: 1
Joined: 6/26/2018
Status: offline
Hi,

This has been happening to me for the last 4 or 5 days now, and totally frustrating as I cant play a BFG game any more. When I try to load up the game, it takes several minutes for the game to load, rather than instantly, and then whilst I am playing, every time I click on the mouse I have to wait minutes for the game to advance, and after a short while the whole game freezes. I have tried about 6 games this week, all with the same result. When this happens I cant even go back to Windows.
So I have run CCleaner, MalwareBytes, Defenders scan - all came up with nothing. I have also just updated my Nvidia drivers. So what the heck is going on????

Please help.

I didn't find the right solution from the Internet.

References:-
http://mysterymanor.net/forum/viewtopic.php?t=12500
3D Product animation studio

Thanks!
Post #: 1
RE: Problem running BigFish games - 7/12/2018 9:12:52 AM   
TMLFAN4LIFE


Posts: 1548
Joined: 12/14/2005
From: Hayward, CA
Status: offline
I know that the Big Fish Games manager can sometimes cause minor issues.

If you can , go to the Control Panel and then remove the game manager.

Then use the instructions here to reinstall the app:

https://bigfishgames.zendesk.com/hc/en-us/articles/230288128-Reinstall-the-Big-Fish-Games-App-Game-Manager-

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Jason Carver
Encore Technical Support and Forums Moderator.
http://encoresupport.freshdesk.com

(in reply to JesseVoss)
Post #: 2
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