Unable to print a legal sized document. Noticed that under the Print Alignment tab and the drop down for paper size I only have to available paper sizes, letter and A4. Need to have the option of legal size. For now I have found a work around by saving it in a PDF format, but only issue is that the print quality takes a hit when printing from a PDF.
Thanks TMLFAN4LIFE for responding so quickly! That is what I was thinking, just select the desired size when I select print, but when I have done that the entire project does not print off. It only prints a portion of the project. Like it is still trying to print a letter size. Tried to screen shot but can't seem to get the file small enough to upload.
Thanks for the input. I have checked those setting as well and they look good as far as I can tell with the output sizes matching what the physical size of a legal print out would be. As far as an update driver, that is what I was originally thinking when I first called into to speak to technical support before I knew of the forum. But the person who helped me didn't have any information regarding an update for PrintShop. Where might I go to find a possible update?
< Message edited by firstname.lastname@example.org -- 9/14/2018 2:45:34 PM >
It's not Print Shop that needs updating, it's the printer driver. Go to the manufacturer's website (Canon, HP, Lexmark, whichever is yours). They all have a section where you can download the latest driver for your model and OS.
Well, that is disappointing! Do you mind if I try it on my system? I'll email you and you can reply with attachment of your Print Shop project file. You can edit out anything personal from your project, but I will not be sharing it with anyone.
I have determined that the problem is a bug in Print Shop 4.0. The program cannot print legal size LANDSCAPE projects. Legal size PORTRAIT projects do print OK, so the work-around is to group, rotate, and copy to a new blank legal-size PORTRAIT project. Print the PORTRAIT project.
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