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Where is my event data

 
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Where is my event data - 7/10/2019 1:55:42 PM   
scooter 44

 

Posts: 6
Joined: 12/2/2017
Status: offline
I pulled up Calendar Creator today and opened my "in process" 2020 calendar. My events populate in the left hand small icons, but do not show up in the editable larger screen.
When I go to my Event list icon, all my events are gone. Where did they go?
I tried to Import them from the csv file from last year, and they won't import. I do see the csv file when I go to My Documents and search for csv file.
What happened? Or what am I doing wrong?
Post #: 1
RE: Where is my event data - 7/10/2019 6:45:07 PM   
JasonC

 

Posts: 1660
Joined: 12/14/2005
From: Hayward, CA
Status: offline
If you are referring to the program powered by Story Rock this program is no longer supported as it's been discontinued.

The Calendar Creator 12.2 Software is the only one we support.

The blank calendar and events list issue was a known problem and the only way around this was to create a new local user on the same machine and use the program on the newly created account. If it happens again delete that acct, repeat to create a new one from the main Admin acct. , the events list appears again.

We were never able to come up with a concrete cause of why this was like that.

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Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to scooter 44)
Post #: 2
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