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Print Shop not printing

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 6.0 >> Print Shop not printing Page: [1]
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Print Shop not printing - 7/28/2021 1:31:40 PM   
rperoutka@yahoo.com

 

Posts: 1
Joined: 7/28/2021
Status: offline
I have PrintShop 6.0 I tried uninstalling and reinstalling the program but just can't seem to get things to print. I have to save them as a jpeg and print from my photos program. Does anyone know what would cause this or how to fix it?
Post #: 1
RE: Print Shop not printing - 8/2/2021 4:25:17 PM   
lindarobin


Posts: 913
Joined: 8/28/2004
Status: offline
You may have to submit a tech support ticket to have this problem seen by an Encore troubleshooter. Maybe they are working on a patch like they had to do with version 5.0.
https://encoresupport.freshdesk.com/support/tickets/new

(in reply to rperoutka@yahoo.com)
Post #: 2
RE: Print Shop not printing - 8/6/2021 2:41:48 PM   
JasonC

 

Posts: 1684
Joined: 12/14/2005
From: Hayward, CA
Status: offline
We had investigated this issue and a fix was issued for PS 6.0 but if you still are not able to print please send an email to support@encore.com for further diagnosis.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to lindarobin)
Post #: 3
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