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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 5.0 (released 2012) >> Printmaster Platinum 2013 Quit working

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Printmaster Platinum 2013 Quit working - 2/17/2022 5:44:40 PM    delmarva   Posts: 4 Joined: 2/9/2022 Status: offline I bought Printmaster V9 because my older vs quit working. My belief is that Microsoft updates (maybe Encore) killed a startup line in the software. To be clear, V9 is a total waste of money. I have used printmaster since the dot matrix days back in '80s. I used it constantly. Very disturbed when it quit working. I blamed in on windows 10. Now interestingly enough, I decided I might as well delete Platinum and get over it. I clicked on my bottom left start key, found Printmaster, and opened it up looking for an uninstall command. I clicked on the uninstall command and the computer asked me the normal "are you sure" questions. The software began looking for all the software program information to delete the program. Interesting enough, the opening screen came up and it began to load the program, just like before. Another window came up asking if I wanted to go forward with the deletion and I canceled. The printmaster program started right up without missing a beat. I could use it as if it was a new install. I had access to my old project files, I could edit, it would do it all. Now if some one could get into the code and locate the startup line that has been corrupted, maybe we all could go back to using an older vs like we used to. My printouts are perfected clear, not blurry, my old files were waiting on me to work myself into a tizzy. I am a new member of this forum and maybe other members found this work around before but hope someone reads this and it helps them. Post #: 1

RE: Printmaster Platinum 2013 Quit working - 2/20/2022 2:14:38 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline We certainly appreciate your feedback regarding PrintMaster V9. We're always looking to improve this product. I am passing on your feedback to our developers who can look at this in further detail. If you have not already done so , please also feel free to send an email to support@encore.com with this information so our technical support team documents that. Other than the issues you experienced, did you like the program or did you prefer the older one better. If the older one was better, what did you like that would make it great to use? We like this kind of feedback so I appreciate anything you can provide us with. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to delmarva) Post #: 2

RE: Printmaster Platinum 2013 Quit working - 2/23/2022 3:40:07 PM    delmarva   Posts: 4 Joined: 2/9/2022 Status: offline I can appreciate that a company wants customers to come buy the newest and greatest issue of a product but, it must be worth the purchase price. Right now I am considering my investment money as lost. I will grit my teeth and try to use the new V9 and make comments to the support group as you suggest but I doubt it will help. Please surprise me. (in reply to JasonC) Post #: 3

RE: Printmaster Platinum 2013 Quit working - 2/23/2022 3:59:04 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Oh yes, the latest and greatest is always good but sometimes we are used to our old ways :) I did receive acknowledgement from the developers who are looking into the experience you had with the product. Did you see any other programs on our site which may be suitable? We want you to be happy and if there is anything I can do to help please let me know and I can contact you direct. Send me your order number and phone number via Private Message and we can discuss this further. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to delmarva) Post #: 4

RE: Printmaster Platinum 2013 Quit working - 2/24/2022 3:47:02 PM    delmarva   Posts: 4 Joined: 2/9/2022 Status: offline One, scratch that, two of the things I absolutely can not understand is how the newest issue of PM v9 can be issued and the tutorial videos do not work. I have tried to register my downloaded copy and it won’t recognize my computer being online. (in reply to JasonC) Post #: 5

RE: Printmaster Platinum 2013 Quit working - 7/19/2022 9:50:47 AM    Emilyy   Posts: 20 Joined: 7/19/2022 Status: offline Your post is very nice and informative. It taught me a lot of useful things. word hurdle Thanks (in reply to delmarva) Post #: 6

[Deleted] - 7/29/2022 9:53:01 AM    Deleted User [Deleted by Admins] (in reply to delmarva)   Post #: 7

RE: [Deleted] - 3/17/2023 2:35:33 AM    abel1303   Posts: 11 Joined: 7/28/2022 Status: offline It's a graphic design and desktop publishing drift mad software that allows users to create a wide range of printed materials such as invitations, banners, posters, and greeting cards. (in reply to Deleted User) Post #: 8

RE: [Deleted] - 8/17/2023 6:48:41 AM    thomasfrank   Posts: 6 Joined: 6/29/2022 Status: offline Indeed, Printmaster V9 is not worth purchasing, especially considering the wordle unlimited issues you've encountered with its functionality and compatibility with newer operating systems. (in reply to abel1303) Post #: 9

RE: [Deleted] - 9/12/2023 4:43:26 AM    davisjohn31   Posts: 16 Joined: 7/8/2022 Status: offline Thank you for sharing your experience with Printmaster V9. It's frustrating when software fnaf that you've been using for a long time stops working due to updates or other issues. Your workaround of trying to uninstall the program but canceling the deletion process seems to have allowed you to continue using the software effectively. (in reply to thomasfrank) Post #: 10

RE: [Deleted] - 3/18/2024 7:28:42 AM    tommchris7   Posts: 19 Joined: 7/5/2022 Status: offline The sense of belonging and acceptance in Geometry Dash gaming communities promotes mental well-being and positive self-esteem. (in reply to davisjohn31) Post #: 11

All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 5.0 (released 2012) >> Printmaster Platinum 2013 Quit working

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