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All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> [Hoyle Puzzle & Board Games 2009] >> Puzzle Games >> Problem with Panic

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Problem with Panic - 4/3/2009 1:10:18 PM    LNay   Posts: 1 Joined: 4/2/2009 Status: offline I have windows vista, and when I installed Hoyle Puzzle & Board Games 2009 on my computer I believed it was working properly until I try to play "PANIC"; a message comes up telling me that some error has occured and the program is shuting down. I have tried to uninstall, and reinstall Hoyle Puzzle & Board Games 2009, but nothing seems to work. Is there a glitch in the progaming, or some kind of update that I have not heard of I find this very frustrating, can someone please help!! < Message edited by Brandy redux -- 4/18/2009 6:27:33 PM > Post #: 1

RE: Problem with Panic - 4/3/2009 1:42:32 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Hi LNay, We are not aware of any known glitch in the Hoyle Puzzle and Board Games 2009 programming. And, there is no update for the program. The problem you described could be the result of a corrupt or outdated video card driver. So, the first thing you might want to try is to click on this link Updating Video Card Driver: 2000/XP/Vista/7/Mac OS X 10.4.0 and later then follow the directions for updating your video card driver. If updating the video card driver does not solve the problem, the installation might be corrupt. And, even though you have already tried uninstalling and reinstalling the program, it is possible that the uninstall you performed did not remove all of the corruption. And, if you did not do a 'clean' reinstall, it is possible that the new installation is corrupt as well. So, I would recommend that you do this: A. Click on this link Uninstalling Software: Thoroughly & Safely and follow the directions in that FAQ B. Click on this link Computer Cleanup on WinXP, WinVista & Win7 and follow the directions in that FAQ C. Click on this link 'Clean' Install on Win98/Me/XP/2000/Vista/Win7 and follow the directions in that FAQ If this suggestion does not solve your problem, the next thing to do would be to click on this link Troubleshooting Installation Problems then check out the recommended solutions in that FAQ. < Message edited by Brandy redux -- 1/1/2010 9:08:09 PM > _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to LNay) Post #: 2

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