Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Print Shop closes when I try to print project

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Print Shop closes when I try to print project Page: [1]
Login
Message << Older Topic   Newer Topic >>
Print Shop closes when I try to print project - 4/28/2012 8:52:06 PM   
jzapper

 

Posts: 1
Joined: 4/28/2012
Status: offline
I just completed the 3.0.5 deluxe upgrade , I had to uninstall print shop 3.0 deluxe and then reinstall the program before the update would load properly, now the PS program crashes when I try to print something. Any ideas? I updated my printer software, my system is windows 64 bit.

< Message edited by Brandy redux -- 7/22/2012 7:58:34 PM >
Post #: 1
RE: Print Shop closes when I try to print project - 4/28/2012 9:16:45 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi jzapper,

Since the 3.0.5 patch fixes the problem that causes Print Shop 3.0 to close when you try to print, my guess is that your Print Shop 3.0 is not installed correctly.

Just to be sure you actually have Print Shop 3.0.5 installed, please do this:

a. Click on the down arrow next to the word 'Help' in the upper right hand corner of the page.

b. When the menu drops down, select 'Preferences.

c. When the Preferences window opens, click on the 'About' tab.

d. Check the version number on the 'About' tab.

Encore has requested that all problems with any Print Shop 3.0 patch be referred to Technical Support - primarily because those of us who help on these forums are volunteers only, who are neither employed by nor connected with either Customer Service or Technical support. So, the best advise that I could give would be for you to click on the link below

http://forums.encoreusa.com/tm.asp?m=24071

then follow the directions in that FAQ for contacting Technical Support.

< Message edited by Brandy redux -- 7/22/2012 7:58:47 PM >


_____________________________

For More Help:
Click on the FAQ link at the top of this page
Then, click on the All FAQ's button on the next page

To contact me by email, please send your message to pine_97@yahoo.com

(in reply to jzapper)
Post #: 2
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Print Shop closes when I try to print project Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.016