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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 6.0 (released 2013) >> Error PrintMaster V6 other user

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Error PrintMaster V6 other user - 2/28/2014 8:41:20 AM    IT   Posts: 1 Joined: 2/28/2014 Status: offline Hello When I installed This printmaster with and administrator user (san silvestre) all works fine, but when other user in the same computer (Windows 7) try to load Printmaster shows this error at the beggining PrintMaster Platinum <6.0.0.117> encountered the following error: java.io.FileNotFoundException: C:\Users\san silvestre\PrintMaster-6-Platinum.prefs (Access is denied) at java.io.FileOutputStream.open(Native Method) at java.io.FileOutputStream.<init>(Unknown Source) at java.io.FileOutputStream.<init>(Unknown Source) at com.storyrock.util.PropertiesFile.a(SourceFile:174) at com.storyrock.util.PropertiesFile.setProperty(SourceFile:137) at com.storyrock.framework.AppFrame.checkTimeForUpdate(SourceFile:2792) at com.storyrock.framework.AppFrame$3.windowOpened(SourceFile:868) at java.awt.AWTEventMulticaster.windowOpened(Unknown Source) at java.awt.Window.processWindowEvent(Unknown Source) at javax.swing.JFrame.processWindowEvent(Unknown Source) at java.awt.Window.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Please let us know the anwser Regards Post #: 1

RE: Error PrintMaster V6 other user - 2/28/2014 9:42:26 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline You can submit a tech support request here: http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3105 This is a user-to-user advice forum. No tech support employees on here, sorry. (in reply to IT) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 6.0 (released 2013) >> Error PrintMaster V6 other user

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