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error message using Print Shop 4 Deluxe

 
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error message using Print Shop 4 Deluxe - 12/31/2016 10:38:48 AM   
Kayway

 

Posts: 1
Joined: 12/31/2016
Status: offline
I receive this error message in trying to open Print Shop 4 Deluxe,_ There was a problem reading from the database Data Source=C\ProgramData\The Print Shop\The PrintShop\4.0Deluxe\master.psDb, and then it says SELECT aAsset From Assets WHERE a Type = 60 Limit 1;
Have followed the direction from the website and deleted file Data psDB, and still can't open program. Do not understand what the last line of the message means.
Post #: 1
RE: error message using Print Shop 4 Deluxe - 12/31/2016 12:06:39 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Sorry to hear you're having problems. Unfortunately, our Technical Support department is closed until after the New Year holiday. You can submit a ticket here : http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3780 in the mean time.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Kayway)
Post #: 2
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