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All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Users Manual

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Users Manual - 12/28/2016 8:03:06 PM    Pat49   Posts: 10 Joined: 1/4/2013 Status: offline I have tried to download the users manual but it seems to download part the stop and will not finish or it will not change to a PDF format and function to read or use. Post #: 1

RE: Users Manual - 12/28/2016 9:56:17 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline See if another browser will work better. (in reply to Pat49) Post #: 2

RE: Users Manual - 12/29/2016 1:21:20 AM    DEJenc3 Posts: 533 Joined: 6/22/2005 Status: offline The online help file does seem to be taking an abnormally long time to retrieve. I found that I was able to save a full copy to my hard drive long before it had time to load enough into memory to read online. _____________________________ David (in reply to Pat49) Post #: 3

RE: Users Manual - 12/29/2016 5:07:09 PM    Pat49   Posts: 10 Joined: 1/4/2013 Status: offline I did the same and it works ok. But I have returned the software because of a java error that makes the software completely useless. (in reply to DEJenc3) Post #: 4

RE: Users Manual - 12/30/2016 11:45:11 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I have checked the user manual and it downloads like it should. I do agree with the slow loading of the PDF document as it did take about 2 minutes for it to load completely. I'm not sure if changing the browser would help in this situation as there were moments of the download process pausing with my Firefox browser but anything is possible. I'll let them know though, thanks for bringing this up _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to Pat49) Post #: 5

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