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All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendar Creator 1.0.2.493

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Calendar Creator 1.0.2.493 - 1/1/2019 9:53:54 PM    gwestlun@charter.net   Posts: 2 Joined: 1/1/2019 Status: offline I was getting ready to build a new calendar for 2019 and when I tried to delete an old event, the program hung and I had to force close it. Now when I open it with the old file, the previews show correctly, but the full page view is blank and when I try to do just about anything, it hangs again. It even hangs trying to create a new calendar. I've got a sinking feeling that I may have to reinstall. O'm running Windows 10 Professional Post #: 1

RE: Calendar Creator 1.0.2.493 - 1/5/2019 9:28:29 AM    DEJenc3 Posts: 533 Joined: 6/22/2005 Status: offline If you have not found a solution to your problem, a reinstall is probably the right thing to do. There are instructions for a reinstall of this version in a support article: https://encoresupport.freshdesk.com/support/solutions/articles/43000020433-calendar-creator-1-0-1-399-encountered-the-following-error-java-lang-nullpointerexception As a precaution, copy or save any existing projects to another location before reinstalling. _____________________________ David (in reply to gwestlun@charter.net) Post #: 2

RE: Calendar Creator 1.0.2.493 - 1/5/2019 1:15:29 PM    gwestlun@charter.net   Posts: 2 Joined: 1/1/2019 Status: offline I did the complete uninstall as described, TWICE. It did update after each reinstall which it had never done before, that was good. All previous symptoms are still there. When I try to create a new calendar from scratch and add a month calendar object the program hangs and has to be killed because it is not responding at all. It I open the old calendar that I had with all my events and everything, the pages show up as nothing in the main view and as soon as I look at a page, the goes blank in the thumbnail view. I'm running Windows 10 Pro which is always kept up to date on a Dell XPS-8500 with gobs of memory. I installed it on my D drive as I had done before as my C drive is solid state and quite small (.25 TB). The program worked when I first installed it in the spring to create a calendar. George (in reply to DEJenc3) Post #: 3

RE: Calendar Creator 1.0.2.493 - 1/5/2019 4:06:29 PM    DEJenc3 Posts: 533 Joined: 6/22/2005 Status: offline George, You seem to have done the appropriate things. This is a technical issue, and you should contact Encore Support by email: support@encore.com Explain what you have done, or link to this discussion: http://forums.encoreusa.com/fb.asp?m=54555 I'd also recommend that you consider instead getting Calendar Creator 12.2, the newly-updated version of the program that preceded the one you're using, which is now discontinued. _____________________________ David (in reply to gwestlun@charter.net) Post #: 4

All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendar Creator 1.0.2.493

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