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New Printer won't read PM

 
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All Forums >> [Product Forums] >> [Productivity Software] >> Printmaster v8 Platinum (released 2017) >> New Printer won't read PM Page: [1]
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New Printer won't read PM - 3/2/2019 5:23:39 PM   
joni mccoy

 

Posts: 6
Joined: 2/15/2019
Status: offline
New printer HP 4512. Old HP 4400 series crashed. Just wanted simple...copy, print, scan...no FAX. Well, it works to copy and will print emails.
Will not print new projects on PM...exception...have printed 2 from my document folder????
Tried to print a 3rd one from document folder and the following message appears as does it when I try to print from PM.

Unable to send pdffileC:\Users\Joni\AppData\Local\Temp\98965421.pdftoprinter.Printjobfailed.toprinter.
Print Job failed. Printer is not accepting job.

I need help or to call someone.

Joni
Post #: 1
RE: New Printer won't read PM - 3/2/2019 8:00:15 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
Can you confirm that your new printer can print from WordPad, MS Paint, and Adobe Reader? If not, then the problem is the printer and you will need help from HP support.

(in reply to joni mccoy)
Post #: 2
RE: New Printer won't read PM - 3/3/2019 9:36:26 AM   
joni mccoy

 

Posts: 6
Joined: 2/15/2019
Status: offline
OK...it prints in MS Paint, Adobe Reader, and Word Pad....what next? Again, I am not having problems with all PM projects?????
Joni

I am going to try and redo this particular greeting card today and see if I get different results.

Will get back to you

Joni

(in reply to lindarobin)
Post #: 3
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