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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 2.0 >> Thumbnails not loading in gallery

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Thumbnails not loading in gallery - 6/28/2011 2:53:57 PM    Sigeptendo   Posts: 2 Joined: 6/28/2011 Status: offline Hello, I am having problems seeing some thumbnails of items in the gallery when selecting graphics. Some items have thumbnails, some items only show their thumbnail when I mover cursor over them, and then the majority of items show no thumbnail at all. This is difficult because I have no item preview and must add the item to my project to see it. This is not a very effective method to browse the gallery. Does anyone have a remedy for this or suggestions? Thanks in advance for any and all help. Post #: 1

RE: Thumbnails not loading in gallery - 6/28/2011 3:15:40 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Hi Sigentendo, It sounds to me like you are experiencing a display issue. Since display issues are caused by the video card, the recommended solution is to click on the link below http://forums.encoreusa.com/tm.asp?m=27150&mpage=1&key=%E6%A8%8E then follow the directions in that FAQ for updating your video card driver. _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to Sigeptendo) Post #: 2

RE: Thumbnails not loading in gallery - 6/28/2011 4:44:53 PM    Sigeptendo   Posts: 2 Joined: 6/28/2011 Status: offline Thank you very much for the help! That seems to have solved the problem! (in reply to Brandy redux) Post #: 3

RE: Thumbnails not loading in gallery - 6/28/2011 4:56:35 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Wonderful News Sigeptendo , And, Thank You Very Much for letting me know that my advice helped. _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to Sigeptendo) Post #: 4

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 2.0 >> Thumbnails not loading in gallery

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