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Error PrintMaster V6 other user

 
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Error PrintMaster V6 other user - 2/28/2014 8:41:20 AM   
IT

 

Posts: 1
Joined: 2/28/2014
Status: offline
Hello When I installed This printmaster with and administrator user (san silvestre) all works fine, but when other user in the same computer (Windows 7) try to load Printmaster shows this error at the beggining

PrintMaster Platinum <6.0.0.117> encountered the following error:
java.io.FileNotFoundException: C:\Users\san silvestre\PrintMaster-6-Platinum.prefs (Access is denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at com.storyrock.util.PropertiesFile.a(SourceFile:174)
at com.storyrock.util.PropertiesFile.setProperty(SourceFile:137)
at com.storyrock.framework.AppFrame.checkTimeForUpdate(SourceFile:2792)
at com.storyrock.framework.AppFrame$3.windowOpened(SourceFile:868)
at java.awt.AWTEventMulticaster.windowOpened(Unknown Source)
at java.awt.Window.processWindowEvent(Unknown Source)
at javax.swing.JFrame.processWindowEvent(Unknown Source)
at java.awt.Window.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Please let us know the anwser
Regards
Post #: 1
RE: Error PrintMaster V6 other user - 2/28/2014 9:42:26 AM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
You can submit a tech support request here:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3105

This is a user-to-user advice forum. No tech support employees on here, sorry.

(in reply to IT)
Post #: 2
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