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print shop professional clip art

 
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print shop professional clip art - 7/15/2014 5:19:05 PM   
mstray1@cox.net

 

Posts: 2
Joined: 7/15/2014
Status: offline
I recently purchased print shop professional 3.5. I used it for two weeks but now it will not let me access my clip art. I keep getting the message it could be a problem with my internet server, or they are having problems from their online source. I waited three days and then called encore support and they said it is not there problem. I called my internet service, cox, and we have shut down the firewall, it still did not work. I uninstalled my McAfee program and reinstalled it and it still does not work. I have uninstalled my Printshop 3.5 and reinstalled it and it still will not let me see any clip art.

Any ideas!!!
Mickey

_____________________________

Michele Strayer
Post #: 1
RE: print shop professional clip art - 7/15/2014 5:54:22 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
The content server is available - I just now downloaded a clipart. Maybe McAfee is blocking it. See if temporarily disabling McAfee, then opening Print Shop, solves the problem.

(in reply to mstray1@cox.net)
Post #: 2
RE: print shop professional clip art - 7/15/2014 5:59:18 PM   
mstray1@cox.net

 

Posts: 2
Joined: 7/15/2014
Status: offline
Thanks for the idea, but I tried that and it still did not work!
M

(in reply to ellengard)
Post #: 3
RE: print shop professional clip art - 7/15/2014 6:55:24 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Do you want to put in a tech support ticket? Unfortunately, this forum is a user-to-user forum for how to use the programs features such as mail merging and photo-editing. For technical advice, there is tech support.
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3256

(in reply to mstray1@cox.net)
Post #: 4
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