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design tools and freezing

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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 6.0 (released 2013) >> design tools and freezing Page: [1]
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design tools and freezing - 6/28/2016 1:48:45 PM   
ddibucci

 

Posts: 2
Joined: 6/28/2016
Status: offline 		i am in the middle of creating a photo album and printmaste v6 has frozen up on me and i cant navigate.
it started after i was in the design tools. i was making a picture a backdrop and inserting a headline. I now have no backdrop tab in my design tools, and have 2 headline tabs and its frozen. Im not sure what i did but it seems l have made an addtiional headline tool while deleting the back drop. i would appreciate any help.
Post #: 1
RE: design tools and freezing - 6/28/2016 6:10:10 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline 		After doing a computer shut down, does the program open properly with the tool bar corrected?

(in reply to ddibucci)
Post #: 2
RE: design tools and freezing - 6/28/2016 8:24:41 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline 		Turn the design tools off and on. That may reset it.




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Post #: 3
RE: design tools and freezing - 6/30/2016 10:35:37 PM   
ddibucci

 

Posts: 2
Joined: 6/28/2016
Status: offline 		i now have another problem. im working on a scrapbook and went to save project (export) as dante scrapbook jpg so i could send it to be printed. when saving it in microsoft under my pictures, it saved the file as a dante scrapbook pmx file rather than a folder. in printmaster i cant open the file becasue it is saved as a folder in printmaster. i somehow swithced the two. On top of that when i go into my photos i am unale to pen any of them the pcitures have a png or jpg ending.
the error essage i am geting when i go to the files in unable to lacate the objects folder you are trying to open. usually occors if project file is moved outside the project folder. move Dante Scrapbook pg 9-16 project file back into the Dante Scrpbook pg 9-16 folder and try opening project again.

i was working so fast it seems as if i switched the folders. I would appreciate any guidance.

i was trying to figure it out but im only confusing myself more. i think i also pressed to not share a roject? im totally confused.



quote:

ORIGINAL: ellengard

After doing a computer shut down, does the program open properly with the tool bar corrected?

(in reply to ellengard)
Post #: 4
RE: design tools and freezing - 6/30/2016 11:33:34 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: ddibucci
... went to save project (export) as dante scrapbook jpg so i could send it to be printed. when saving it in microsoft under my pictures, it saved the file as a dante scrapbook pmx file

To create the necessary JPG files, click Share Project, then Export. Choose JPEG and select the highest quality settings i.e. largest image size and 100% quality level.




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