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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 6.0 >> Multiple Issues

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Multiple Issues - 12/2/2021 4:11:22 PM    VTPDJandrews   Posts: 1 Joined: 12/2/2021 Status: offline I'm IT, I'm not the user of the software. The user was having issues with the software being slow and not saving her changes. The biggest issues were not being able to print and when trying to print, the program would remove cell colors from a calendar. I tried a few things to resolve the issue but to no avail. I then did a reinstall of the software and now it will not update. After doing a packet capture to see where it was trying to update from, it is getting a 301 access denied when the program tries to update. I'm not sure how to 'fix' these issues for my user, but they probably won't be using it much longer. Platform: Windows10 4core Intel CPU 8GB Ram 256 SSD HD Post #: 1

RE: Multiple Issues - 12/2/2021 8:22:55 PM    lindarobin Posts: 947 Joined: 8/28/2004 Status: offline I don't think visitors to this user-to-user support forum have the technical expertise to help you. Tech support for The Print Shop can be found here. https://encoresupport.freshdesk.com/support/home (in reply to VTPDJandrews) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 6.0 >> Multiple Issues

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