Encore Forums Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums  Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Printable Version

All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> Hoyle Card Games 2009 >> This game was unable to setup the display for our needs

Page: [1]

Login Message << Older Topic   Newer Topic >>

This game was unable to setup the display for our needs - 12/27/2010 3:42:21 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline PROBLEM: This game was unable to setup the display for our needs. SOLUTION: That error message indicates that either your video card is not compatible with the Hoyle program or your video card driver is either outdated or corrupt. Note: A screen resolution of '1024x768' is listed in the Minimum System Requirements for all 2009 and later Hoyle products. And, for that reason, netbooks which offer a maximum screen resolution of only 1024 x 600 are not compatible with 2009 and later Hoyle products. However, those netbooks should be completely compatible with the 2008/Classic Hoyle products, all of which can be successfully installed on even a 64-bit version of Windows 7, provided a 'clean' install is performed, exactly as described in this FAQ http://forum.hoylegaming.com/phpBB3/viewtopic.php?f=6&t=10 If you can confirm that your video card offers a screen resolution of AT LEAST 1024x768, the next step would be to click on this link http://forum.hoylegaming.com/phpBB3/viewtopic.php?f=6&t=3 then follow the directions in that FAQ for updating your video card driver. If updating the video card driver does not solve the problem, you have 2 choices: 1. Click on the link below http://forums.encoreusa.com/tm.asp?m=24071&mpage=1&key=%E5%B8%87 then follow the directions in that FAQ for contacting Technical Support. 2. If you purchased the Hoyle product from a retail store within the last 90 days or from broderbund.com or hoylegaming.com within the last 30 days, click on the link below http://support.encore.com/customerservice/refunds.aspx to check out the Refund policy, which applies even to software that has already been opened and installed. _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com Post #: 1

All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> Hoyle Card Games 2009 >> This game was unable to setup the display for our needs

Page: [1]

New Messages No New Messages Hot Topic w/ New Messages Hot Topic w/o New Messages Locked w/ New Messages Locked w/o New Messages

Post New Thread  Reply to Message  Post New Poll  Submit Vote  Delete My Own Post  Delete My Own Thread  Rate Posts

Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.