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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Print Shop closes when I try to print project

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Print Shop closes when I try to print project - 4/28/2012 8:52:06 PM    jzapper   Posts: 1 Joined: 4/28/2012 Status: offline I just completed the 3.0.5 deluxe upgrade , I had to uninstall print shop 3.0 deluxe and then reinstall the program before the update would load properly, now the PS program crashes when I try to print something. Any ideas? I updated my printer software, my system is windows 64 bit. < Message edited by Brandy redux -- 7/22/2012 7:58:34 PM > Post #: 1

RE: Print Shop closes when I try to print project - 4/28/2012 9:16:45 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Hi jzapper, Since the 3.0.5 patch fixes the problem that causes Print Shop 3.0 to close when you try to print, my guess is that your Print Shop 3.0 is not installed correctly. Just to be sure you actually have Print Shop 3.0.5 installed, please do this: a. Click on the down arrow next to the word 'Help' in the upper right hand corner of the page. b. When the menu drops down, select 'Preferences. c. When the Preferences window opens, click on the 'About' tab. d. Check the version number on the 'About' tab. Encore has requested that all problems with any Print Shop 3.0 patch be referred to Technical Support - primarily because those of us who help on these forums are volunteers only, who are neither employed by nor connected with either Customer Service or Technical support. So, the best advise that I could give would be for you to click on the link below http://forums.encoreusa.com/tm.asp?m=24071 then follow the directions in that FAQ for contacting Technical Support. < Message edited by Brandy redux -- 7/22/2012 7:58:47 PM > _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to jzapper) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Print Shop closes when I try to print project

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