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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> TPS 3.0.5.0 crashes when printing projects

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TPS 3.0.5.0 crashes when printing projects - 2/28/2013 5:49:11 PM    mkaplan   Posts: 1 Joined: 2/28/2013 Status: offline I have an issue where a user is trying to print a project and TPS Deluxe ver. 3.0.5.0 just closes. She is a local admin on her W7 Pro 32-bit computer. The computer is a Dell Optiplex390. I uninstalled the software, reinstalled and then started getting an error "The program can't start because MSVCR100_CLR0400.dll is missing from your computer. Try reinstalling the program to fix this problem." This took some time to troubleshoot, but it turned out a repair of her .NET 4.0 fixed it. But still unable to print a project without it closing. Any help would be greatly appreciated. Post #: 1

RE: TPS 3.0.5.0 crashes when printing projects - 3/1/2013 9:42:13 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline For tech support, please go here: http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2826 Is the situation a networked environment? The program will not work when installed on a server for use by multiple computers. (in reply to mkaplan) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> TPS 3.0.5.0 crashes when printing projects

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