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Printshop Professional 3.5 saying not connect to internet

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Printshop Professional 3.5 saying not connect to internet Page: [1]
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Printshop Professional 3.5 saying not connect to internet - 3/15/2016 7:52:13 AM   
Warko70

 

Posts: 1
Joined: 3/6/2016
Status: offline
I'm getting sick and tired of this. Have updated as instructed saves to my downloads click on that go to install click on setup and then screen disappears and nothing happens. Running Windows 10. I have a small printing business and have customers getting annoyed as I've been telling them what's happening. Just continually keeps on saying not connected to internet. Reading some of the blogs, I'm not the only one
Post #: 1
RE: Printshop Professional 3.5 saying not connect to in... - 3/15/2016 9:26:12 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Hello Warko,

You will need to check for an update to the 3.5.5 patch and then it will function.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Warko70)
Post #: 2
RE: Printshop Professional 3.5 saying not connect to in... - 3/15/2016 9:28:00 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: TMLFAN4LIFE

Hello Warko,

You will need to check for an update to the 3.5.5 patch and then it will function.


Sorry I did not complete my posting.

If the update does not function, the Net Framework 4.0 may not be installed.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to JasonC)
Post #: 3
RE: Printshop Professional 3.5 saying not connect to in... - 3/15/2016 5:04:15 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
See this post about .NET Framework 4.0 It will give you a link to get it from Microsoft.

(in reply to Warko70)
Post #: 4
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