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All Forums >> [Product Forums] >> [Productivity Software] >> Print Shop Mac (Encore 2015) >> work canvas

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work canvas - 4/11/2016 3:48:44 PM    sped2250   Posts: 3 Joined: 4/11/2016 Status: offline When I am working on a project, my working canvas or screen is very narrow. I am unable to see the entire project without reducing the image to 50%. Then it is too small to work upon. How can I enlarge my screen canvas? Post #: 1

RE: work canvas - 4/11/2016 4:24:55 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline I don't know if it is the same with a Mac computer, but for PC, your screen resolution must be a minimum of 1024x768. If you have your display set for higher than 100% view, then your screen resolution must be set higher. (in reply to sped2250) Post #: 2

RE: work canvas - 4/11/2016 10:07:49 PM    sped2250   Posts: 3 Joined: 4/11/2016 Status: offline Thank you, Ellen. My screen display is set higher than 1024x768. The work canvas is not showing the entire area. (in reply to sped2250) Post #: 3

RE: work canvas - 4/11/2016 10:57:34 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Can you upload a screen capture to show the problem? It might give us a clue. (in reply to sped2250) Post #: 4

RE: work canvas - 4/12/2016 10:08:56 AM    sped2250   Posts: 3 Joined: 4/11/2016 Status: offline I tried to post a screen shot. I received this message: C:\fakepath\Screen Shot 2016-04-11 at 3.46.17 PM.png is not supported. If I select "embed picture in post, the image is too large to send. (in reply to ellengard) Post #: 5

RE: work canvas - 4/12/2016 11:09:46 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I have a Mac and will take a look at this now. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to sped2250) Post #: 6

RE: work canvas - 4/12/2016 11:23:04 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline See my Screenshot below. At the bottom right of the screen, is the zoom feature. Am I correct that this is not working? At the bottom of the screen is where it shows your active pages. This cannot be shutoff unfortunately. If I go to View > Canvas Zoom > Fit To Window it does the best to fit your display for the whole size, but as ellengard mentioned, try setting your display size higher. Attachment (1) _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to JasonC) Post #: 7

RE: work canvas - 4/12/2016 12:32:27 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: sped2250 My screen display is set higher than 1024x768. The work canvas is not showing the entire area. After seeing Jason's screen capture, it appears to me that there is no problem because an entire project cannot be viewed unless zoomed out. One of the only projects that can be viewed in its entirety, at greater than 100% zoom, is a label project. A label is generally small. A project that is for example, 8.5 x 11 inches, simply can't fit on a screen at 100%, when you have to also show the program's interface. When I put a piece of paper up to my screen, the paper is taller. Like everyone else, I zoom in to work on specific areas of my project, then I zoom out to see the overall layout, then zoom in to work on another section. (in reply to sped2250) Post #: 8

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