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All Forums >> [Product Forums] >> [Education Software] >> [Advantage Series] >> Elementary Advantage >> elementary advantage error message

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elementary advantage error message - 9/16/2016 1:56:43 PM    myrna Hopkins   Posts: 9 Joined: 9/16/2016 Status: offline HELLLLPPP!!!! i downloaded elementary advantage December 2015. Everything worked great. Came back to school from summer break. Clicked on the Elementary advantage Icon: error message came up "error with license, please contact your vendor for assistance 209. What is going on? this software was and is legally installed and paid for. Four computers are showing this message. Thank you to who ever can resolve this message. Myrna Hopkins _____________________________ myrna Hopkins Post #: 1

RE: elementary advantage error message - 9/16/2016 2:57:11 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Unless specified in the EULA, each paid software license is valid on one computer. If you wish to use the product on multiple computers, you'll need to purchase a product key for each computer. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to myrna Hopkins) Post #: 2

RE: elementary advantage error message - 9/16/2016 3:59:32 PM    myrna Hopkins   Posts: 9 Joined: 9/16/2016 Status: offline Thanks for your reply. At the time of purchase I specifically asked this question , (does the code work for multiple computers) they said yes!, . There needs to be some sort of control as to what people answer. I paid for the code. please help me out with this problem. What should be my next step? Myrna Hopkins _____________________________ myrna Hopkins (in reply to myrna Hopkins) Post #: 3

RE: elementary advantage error message - 9/23/2016 3:38:40 PM    myrna Hopkins   Posts: 9 Joined: 9/16/2016 Status: offline okay, so i bought 2 new elementary advantage software. I was able to download one ,then I had the other loading.... one of my classes came in sat at the computer then they clicked it off. I have not been able to download since. I realize after 3 attempts you loose the code. I contacted amazon and they told me that you should be able to help me re-gain that code or issue a new one.Please make this a good experience! I look forward to your help soon!!!!!! Myrna Hopkins (in reply to myrna Hopkins) Post #: 4

RE: elementary advantage error message - 9/23/2016 4:41:36 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline This is a user-to-user support forum whereas you need to contact an employee at customer order support. I would try here: http://support.encore.com/ordersupport/order_support_frm.aspx (in reply to myrna Hopkins) Post #: 5

All Forums >> [Product Forums] >> [Education Software] >> [Advantage Series] >> Elementary Advantage >> elementary advantage error message

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