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My disc is not recognized in the DVD Drive

 
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My disc is not recognized in the DVD Drive - 12/29/2016 1:06:56 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Our older game collection titles are pressed to a disc format called DVD-9 or more commonly known as "Dual Layer" which may have issues being read in older DVD-ROM drives.

The only resolution is insert the disc into a computer that can read the disc, copy the files to a USB stick and use the USB stick to install the games on the computer that is having the problem reading the disc.

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Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com
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