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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> headline text issues

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headline text issues - 5/24/2017 9:22:13 AM    a1astar   Posts: 1 Joined: 5/10/2017 Status: offline Suddenly after using this feature many times, my headline disappears as soon as I change the font. The headline text box is still there, but empty. How do I fix this? Post #: 1

RE: headline text issues - 5/24/2017 12:26:46 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline What version of the program are you running? If you are installing the program from a disk bought in the store, you will need a patch to update your program. Otherwise what font are you using, and the font sizes? How many times is many times? _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to a1astar) Post #: 2

RE: headline text issues - 5/24/2017 12:32:28 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I just created a headline on a blank project and changed the font and text about 15 times and did not see any behavior of the headline disappearing. If a technical issue is preventing you from using the functionality of the program in a correct manner, I'll need to address this through our technical support department. In just a minute or so, I'm going to send you an email through the forums email system to gather some additional information _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to a1astar) Post #: 3

RE: headline text issues - 5/24/2017 3:41:17 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: a1astar Suddenly after using this feature many times, my headline disappears as soon as I change the font. The headline text box is still there, but empty. How do I fix this? Did some experimenting with the software again. Depending on how big the font is, if it's too big it goes off the grid. The same goes for rotating the headline. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to a1astar) Post #: 4

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> headline text issues

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