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All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Lost all my events

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Lost all my events - 6/7/2017 4:48:36 PM    tinareabob   Posts: 6 Joined: 6/7/2017 Status: offline I have Calendar Creator (under about it says Version 1.0.2.493). I created a calendar in December 2016 for the entire year of 2017. I added family birthdays and under the event page I made the repeat for 30 years. When I went back in the calendar to print it again there are ZERO events. I can see them on the left side of my screen in the mini calendar pages but when I click on a month there are no events listed any longer. What has happened to them. I had a prior version of Calendar Creator and it did an awesome job but so far this one stinks. Please help me retrieve my events. Post #: 1

RE: Lost all my events - 6/7/2017 8:20:26 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Try clicking the Show Events icon (looks like a clock). Do you see your events in there? (in reply to tinareabob) Post #: 2

RE: Lost all my events - 6/7/2017 9:33:46 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Are you importing CSV files from the original Calendar Creator? I would like to work with you further on this so I will send you an email using the forums email system to get more information. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to tinareabob) Post #: 3

RE: Lost all my events - 6/7/2017 9:36:53 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline The email has been sent. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to JasonC) Post #: 4

RE: Lost all my events - 6/13/2017 8:56:04 PM    tinareabob   Posts: 6 Joined: 6/7/2017 Status: offline When I click on the clock there are no events listed. (in reply to tinareabob) Post #: 5

RE: Lost all my events - 6/14/2017 9:24:09 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: tinareabob When I click on the clock there are no events listed. Did you get the email I sent you? _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to tinareabob) Post #: 6

RE: Lost all my events - 6/14/2017 10:13:42 AM    tinareabob   Posts: 6 Joined: 6/7/2017 Status: offline Jason, I got the email about emailing you my file. I did email it to you. Did you not get it? I was wondering if you had made any discoveries. (in reply to tinareabob) Post #: 7

RE: Lost all my events - 6/14/2017 11:13:03 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I am checking now, maybe it went to spam. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to tinareabob) Post #: 8

RE: Lost all my events - 6/14/2017 11:14:12 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: tinareabob Jason, I got the email about emailing you my file. I did email it to you. Did you not get it? I was wondering if you had made any discoveries. Okay I found it, for some reason it was not appearing in my list of saved emails and got lost somewhere I am looking at it now. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to tinareabob) Post #: 9

RE: Lost all my events - 6/14/2017 11:21:39 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline What ellengard was referring to was the Show Events box on the watch icon. Since I don't have a copy of your events, I was able to see mine in the calendar with a few test names. If you save the project design, it does not embed the event data into the calendar. I don't know why this is but I will request that this be looked at for future updates. If you have events that you've created on this screen, I strongly suggest to use the Export button to save your events. In the event they go blank, you can re-import them and they will go back on your calendar. What may have happened is a glitch. If these events are not in the box, they will have to be re-created. Attachment (1) _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to JasonC) Post #: 10

RE: Lost all my events - 6/14/2017 2:56:57 PM    tinareabob   Posts: 6 Joined: 6/7/2017 Status: offline Thanks for checking for me. I do a family calendar and my mom has 12 siblings and herself making 13 children and when you add their many children, grandchildren,greatgrand and many more I had A LOT of names in the calendar. Would have been nice to know that to keep them for the next year I should have exported them. I found my version 12 and just used it. Not sure I will go back to the version 16. That was a lot of work just to be lost. But again thanks for the help. (in reply to tinareabob) Post #: 11

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