Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Calendar Creator Not-responding

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendar Creator Not-responding Page: [1]
Login
Message << Older Topic   Newer Topic >>
Calendar Creator Not-responding - 10/15/2019 1:00:33 PM   
bblommer

 

Posts: 2
Joined: 3/26/2018
Status: offline
I'm having a new problem with CC. I just created a 2020 calendar to edit for next year. After I saved the calendar on my desktop I archived it to my Calendar Creator directory within DOCUMENTS. Normally I would then use the archived copy to edit and delete the original. It continues to open the original. However CC locks up when I try to open any copies in the archive directory. It won't even open 2019 calendars in the archive. I've made a video of this issue but it is too large to attach (3 MB). Several times, when I try to close, the locked up CC I get a JAVA error on the screen. I was not able to capture the error box. Please see if this can be corrected. It is a wonderful product. I never found an equal. I've used Calendar Creator way back to the original. Thanks!
Post #: 1
RE: Calendar Creator Not-responding - 10/15/2019 1:38:05 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
You are in the correct forum if your program is the one that is powered by StoryRock. This particular program is quite different from the CC program that creates BCC files.

I suspect that the StoryRock version can only open the original file. I don't have this program, but I know someone who does, so I'll ask him to confirm that the behavior that you are seeing is normal.

(in reply to bblommer)
Post #: 2
RE: Calendar Creator Not-responding - 10/15/2019 9:26:31 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Do you see blank events in your calendars everytime you open it? Just wondering.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to bblommer)
Post #: 3
RE: Calendar Creator Not-responding - 10/18/2019 10:45:52 AM   
bblommer

 

Posts: 2
Joined: 3/26/2018
Status: offline
I found the solution. I use software that protects certain directories from any access other than system authorized logins. Last year I moved my old calendars to this directory for protection. All of my other software is able to access and modify files in this directory except Calendar Creator (2016 Release). When I moved the files back to another directory everything began to work. It appears the security software does not recognize Calendar Creator as an authorized application. I don't know why. I'm checking to see if I can manually add Calendar Creator to a whitelist that the protection software uses.

It was not a Calendar Creator (2016 Release) problem at all.

(in reply to JasonC)
Post #: 4
RE: Calendar Creator Not-responding - 10/18/2019 12:08:31 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
Thanks for posting back with this info.

(in reply to bblommer)
Post #: 5
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendar Creator Not-responding Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.016