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Uninstalling Calendar Creator 9

 
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Uninstalling Calendar Creator 9 - 11/16/2009 11:54:12 AM   
drdetwil7

 

Posts: 3
Joined: 11/16/2009
Status: offline
I just purchased and received Calendar Creator 12 Deluxe. I currently have Calendar Creator 9 installed on my PC. When I attempt remove Calendar Creator 9 using the Add/Remove Programs applet I get the message "This program is already installed." "You must uninstall using Add/Remove Programs in the Control Panle before installing." The Instll Shiled Wizard is truing "install" the program" instead of "uninstalling" the program. I don't know why. CC12will not install until CC9 is removed so I am stuck. Has anyone seen this problem, and is there a solution to it? Thanks.
Post #: 1
RE: Uninstalling Calendar Creator 9 - 11/16/2009 12:16:55 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi drdetwil7,

When a program will not uninstall by way of Add or Remove Programs in Control Panel, the only option would be to perform a manual uninstall, as described in Steps 2 & 3 of this FAQ

Uninstalling Software: Thoroughly & Safely

However, as can be seen in that FAQ, the first thing that must be done before attempting to either install or uninstall any program is to first make sure that you are logging onto the computer with Administrator Rights and NOT with a Limited User Account. If you find that you have been attempting to uninstall Calendar Creator 9 while logged onto the computer with a Limited User Account, log onto the computer with a Computer Administrator account then try to uninstall Calendar Creator 9 again by way of Add or Remove Programs.

< Message edited by Brandy redux -- 1/2/2010 5:26:09 PM >


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(in reply to drdetwil7)
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RE: Uninstalling Calendar Creator 9 - 11/16/2009 12:29:37 PM   
drdetwil7

 

Posts: 3
Joined: 11/16/2009
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Thanks for the information Brandy. My account is and Administrator account so that is not the problem. I will give this manual uninstall a try and see what happens.

(in reply to Brandy redux)
Post #: 3
RE: Uninstalling Calendar Creator 9 - 11/16/2009 1:18:16 PM   
drdetwil7

 

Posts: 3
Joined: 11/16/2009
Status: offline
That took care of the problem and I was able to install CC12. Thanks again for your help.

(in reply to Brandy redux)
Post #: 4
RE: Uninstalling Calendar Creator 9 - 11/16/2009 1:19:16 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
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Great News drdetwil7,

And, Thank You Very Much for letting me know that my advice helped.

_____________________________

For More Help:
Click on the FAQ link at the top of this page
Then, click on the All FAQ's button on the next page

To contact me by email, please send your message to pine_97@yahoo.com

(in reply to drdetwil7)
Post #: 5
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