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Black Boxes Print Around Letters

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM Printing Specific Issues >> Black Boxes Print Around Letters Page: [1]
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Black Boxes Print Around Letters - 6/11/2011 12:55:13 PM   
Brandy redux


Posts: 2377
Joined: 2/7/2007
Status: offline
Problem

After printing a project, black boxes surround the letters on the printout.

Solution

This issue results when a Postscript printer is used to print the project. Changing a printer setting will help resolve that issue.

Complete the following steps to change the printer setting:

1. Launch the program.

2. Select 'File' from the menu bar, then select 'Print' in the menu that drops down.

3. When the 'Print' window opens, click on the 'Setup' button.

4. When the 'Print Setup' window opens, make sure that the printer that causes the black boxes to print is selected in the 'Name' box.

5. Click on the 'Properties' button.

6. Locate the 'Postscript' options.

NOTE: With many postscript printers, it is necessary to click on either the 'Advanced' tab or the 'Fonts' tab to access the 'Postscript' options.

7. When the 'Postscript' options have been found, locate the 'True Type' setting, then change that setting to 'Bitmap'.

*****

NOTE: If you are not able to find the 'Postscript' options, that would indicate that the printer you are using is not a postscript printer. And, if the printer you are using is not a postscript printer, the black boxes problem is very likely the result of either an outdated or corrupt printer driver or a non-postscript printer which is not completely compatible with the Operating system on which it is being used. It is also possible that the program that is being used is also not completely compatible with the Operating System.

For non-postscript printers, the recommended solutions for solving printer problems can be found by clicking on the links below.

Prints Incorrectly or Does Not Print Graphics

Basic Printer Troubleshooting

*****

8. Click on the 'Apply' button.

9. Click on 'OK' to close the 'Printer Properties' window.

10. Click on 'OK' to close the 'Print Setup' window.

11. Print the project again.

NOTE: If the printing issue remains, continue with the procedure that follows.

************************************************

Complete the following steps to edit the PMWPRINT.INI file.

Close any open windows and programs and return to the desktop.

* For Windows XP:

1. Close any open windows and programs and return to the desktop.

2. Click 'Start', then select 'Search'.

3. When the 'Search Results' window opens, select 'All Files and Folders'. The Search window will drop down.

4. Type PMWPRINT.INI in the 'All or Part of the file name:' field.

5. Click the down arrow to the right of the 'Look In:' field, then select 'My Computer'.

6. Click on the 'Search' button. Any PMWPRINT.INI files that are found will appear on the right side of the window.

7. Maximize the window so that all information regarding the search results is visible.

NOTE: If the search produces more than one PMWPRINT.INI file, locate the file that shows PrintMaster in the path that appears beneath the "In folder" heading.

8. Double-click PMWPRINT.INI to open the file. The file will open and display several lines of text that refers to the installed printers.

9. Below the last line of text, type the following:

PostScriptType=1

10. Close the window.

11. When prompted to save the changes, click 'Yes'.

12. Run the progam and try printing again.

13. If the printing issue remains, repeat Steps 1-12 and replace PostScriptType=1 (Step 9) with PostScriptType=3 and try printing again.

* For Windows Vista and Windows 7

1. Open Windows Explorer.

2. Click on the C:\ drive

3. Type PMWPRINT.INI in the 'Search;' field in the upper right hand corner of the window, then press 'Enter'.

NOTE: If the search produces more than one PMWPRINT.INI file, locate the file that shows PrintMaster in the path that appears beneath the "Folder" heading.

8. Double-click PMWPRINT.INI to open the file. The file will open and display several lines of text that refers to the installed printers.

9. Below the last line of text, type the following:

PostScriptType=1

10. Close the window.

11. When prompted to save the changes, click 'Yes'.

12. Run the progam and try printing again.

13. If the printing issue remains, repeat Steps 1-12 and replace PostScriptType=1 (Step 9) with PostScriptType=3 and try printing
again.

NOTE: If the above procedures do not resolve these issues, contact the system administrator or printer manufacturer for additional information that describes installing a PCL version of the printer driver.

< Message edited by Brandy redux -- 6/11/2011 12:57:20 PM >


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To contact me by email, please send your message to pine_97@yahoo.com
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