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Print shop 3.0 Deluxe: 'Copy' & 'Paste' options are grayed out

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Print shop 3.0 Deluxe: 'Copy' & 'Paste' options are grayed out Page: [1]
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Print shop 3.0 Deluxe: 'Copy' & 'Paste' options are gra... - 2/25/2012 6:27:17 AM   
dalebailey

 

Posts: 1
Joined: 2/25/2012
Status: offline
I bought this product thinking I could create a newsletter for an association I am a member of. I have found that I cannot copy and paste anything written by me or submitted by my association members for the newsletter, to the text boxes created. I have to manually retype everything in the boxes. Can someone please help me find the flaw in my process of how to "copy and paste" to a text box? It has been driving me nuts for over two months now.

< Message edited by Brandy redux -- 5/26/2012 6:19:32 PM >
Post #: 1
RE: Print shop 3.0 Deluxe: 'Copy' & 'Paste' options are... - 2/25/2012 12:21:39 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi dalebailey,

If the Copy & Paste options are actually grayed out, that would mean that you are using Print Shop 3.0.3. And, it is a known fact that bugs in Print Shop 3.0.3 will cause the Copy & Paste options to be grayed out. The recommended solution for that problem is to click on the link below

http://forums.encoreusa.com/tm.asp?m=44058

scroll to the last to messages in that discussion to check out the information for downloading and installing the 3.0.5 patch.

Please do keep in mind that if you purchased Print Shop 3.0 from a retail store within the last 90 days or from either broderbund.com, encore.com or hoylegaming.com within the last 30 days, you are eligible for a refund - even after the product has been installed.

Please click on the link below

http://support.encore.com/customerservice/refunds.aspx

to check out the Refund Policy.

< Message edited by Brandy redux -- 4/18/2012 10:39:48 PM >


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(in reply to dalebailey)
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