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Letters don't line up on Printmaster

 
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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 5.0 (released 2012) >> Letters don't line up on Printmaster Page: [1]
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Letters don't line up on Printmaster - 6/22/2013 3:48:31 PM   
paulagcl

 

Posts: 3
Joined: 6/20/2013
Status: offline
I installed Printmaster 5.0 on my new Mac. I had used the Windows version for years.

So far I can't use this because when I save a project, one or more lines go out of alignment, will shift a space to the right or left. It has looked perfect when I created it.. It does the same thing if I just view it. I would return it if I could, but I bought it from iTunes and they won't refund.

Help??!! Thanks!
Post #: 1
RE: Letters don't line up on Printmaster - 6/22/2013 4:06:28 PM   
ellengard


Posts: 3252
Joined: 10/2/2006
Status: offline
I am using PrintMaster 5.0 on Win7. All my text prints perfectly, with new projects and with saved projects. Maybe this is a Mac issue?

Submit a tech support ticket here:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2993

(in reply to paulagcl)
Post #: 2
RE: Letters don't line up on Printmaster - 6/22/2013 9:35:03 PM   
paulagcl

 

Posts: 3
Joined: 6/20/2013
Status: offline
Ellen, hope this is going to you -- I am new to this forum and don't see where this is going. Thanks for your help. Maybe a Mac issue. I discovered that it works on some fonts and not others. I didn't have this problem on Windows either.

(in reply to paulagcl)
Post #: 3
RE: Letters don't line up on Printmaster - 6/23/2013 9:06:37 AM   
ellengard


Posts: 3252
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: paulagcl
... it works on some fonts and not others.

Submit your support ticket. Tech support should be made aware of this problem. Hopefully they have a fix for you.

(in reply to paulagcl)
Post #: 4
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