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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> envelope printing issues

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envelope printing issues - 12/20/2013 5:48:11 AM    ladymullet   Posts: 2 Joined: 12/19/2013 Status: offline I have printshop 3.5, and Windows 8.1. I am trying to print envelopes, but every time I make one from a blank templet it only prints the top half. I tried printing one from the ready made templets and it printed right, but I need a white envelope . HELP!!!! Post #: 1

RE: envelope printing issues - 12/20/2013 8:22:23 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline I think part of the problem is that the program is not 100% compatible with Win 8.1. However, since the ready-made envelope template works, just use that, but delete all the graphics or cover them all up with a white rectangle. Then you can add your own elements. (in reply to ladymullet) Post #: 2

RE: envelope printing issues - 12/20/2013 11:10:11 AM    ladymullet   Posts: 2 Joined: 12/19/2013 Status: offline Is there a fix for this issue. (in reply to ellengard) Post #: 3

RE: envelope printing issues - 12/20/2013 12:46:30 PM    landsbailey   Posts: 2 Joined: 12/18/2013 Status: offline I have the Print Shop Home and Office Labels, bought new and can not install on a Windows 8.1 Pro 64 bit PC. Any help for this? (in reply to ladymullet) Post #: 4

RE: envelope printing issues - 12/20/2013 5:12:53 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: ladymullet Is there a fix for this issue. You will have to contact tech support for technical issues with Win 8.1 (I am using Win 7 - no problem with printing envelopes.) http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3256 < Message edited by ellengard -- 12/20/2013 5:14:07 PM > (in reply to ladymullet) Post #: 5

RE: envelope printing issues - 12/20/2013 5:16:39 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: landsbailey I have the Print Shop Home and Office Labels... can not install on a Windows 8.1 Pro 64 bit PC. Unfortunately, that old program is not supported on 8.1. I believe it was designed for Win XP. Maybe you can set your computer to XP compatibility for this program? I don't know how to do this - you'll have to look it up on the MicroSoft site. (in reply to landsbailey) Post #: 6

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> envelope printing issues

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