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Importing Address Book

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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 7.0 (released 2015) >> Importing Address Book Page: [1]
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Importing Address Book - 10/12/2015 10:09:12 AM   
gestarkey

 

Posts: 3
Joined: 10/12/2015
Status: offline 		When I attempt to import contacts into the address book, it does not work.
Everything appears normal, but 0 contacts are imported. I'm using a
csv file exported from Windows Live Mail. How do I fix this?
Post #: 1
RE: Importing Address Book - 10/12/2015 11:55:06 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		Could you please clarify the version of the program you are using? You posted in the PrintMaster 7 forums but may have meant to post to the Calendar Creator forums.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 2
RE: Importing Address Book - 10/12/2015 11:57:10 AM   
gestarkey

 

Posts: 3
Joined: 10/12/2015
Status: offline 		I am using Printmaster Platinum V7 and Windows 10.

(in reply to JasonC)
Post #: 3
RE: Importing Address Book - 10/12/2015 12:05:54 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		I am going to send you a private message with my email address. Once you get my email address, could you attach the CSV file so that I can try it out on my system and see what's going on?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 4
RE: Importing Address Book - 10/14/2015 2:40:02 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: gestarkey

When I attempt to import contacts into the address book, it does not work.
Everything appears normal, but 0 contacts are imported. I'm using a
csv file exported from Windows Live Mail. How do I fix this?


Was not able to import it. Appeared the same way you found it. It's probably the formatting used and different from what it expects in Outlook.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 5
RE: Importing Address Book - 10/14/2015 2:51:14 PM   
gestarkey

 

Posts: 3
Joined: 10/12/2015
Status: offline 		So I have to build the address book manually? Is there any way to fix this?

(in reply to JasonC)
Post #: 6
RE: Importing Address Book - 10/14/2015 2:59:04 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: gestarkey

So I have to build the address book manually? Is there any way to fix this?


I can pass on this feedback to the developers. Can I also submit the file you have shared with me to the developers so that they can test this on their end as well?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 7
RE: Importing Address Book - 10/14/2015 9:39:08 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline 		When importing a CSV file to a new address book, it's important that the headers match EXACTLY which means you may have to open your CSV file in Notepad and edit the headers. For example, in The Print Shop 4.0, the field is called "PrimaryAddressLine1" whereas the corresponding field in the file from Outlook may be called "Street" (just guessing since I don't use Outlook)

However, don't go making edits just yet as I have found even exporting my Print Shop Address Book as a CSV file, the program couldn't import it! So yes, something is definitely amiss.

(in reply to gestarkey)
Post #: 8
RE: Importing Address Book - 11/10/2023 4:03:55 PM   
StephenWheaton

 

Posts: 28
Joined: 6/28/2022
Status: offline 		Thank you

(in reply to ellengard)
Post #: 9
RE: Importing Address Book - 11/10/2023 5:50:38 PM   
StephenWheaton

 

Posts: 28
Joined: 6/28/2022
Status: offline 		I also had similar questions when importing an address book. Therefore, it is important for me to solve this, especially I'm now going through a challenging time when I have a lot of assignments to be ready for. At the same time, I'm creating a statement of purpose. It turned out to be a big problem for me, so I made the decision to ask help from statement of purpose writer. I can only finish things swiftly and go on to the next phase of my life in this way.

(in reply to StephenWheaton)
Post #: 10
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