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Importing Address Book

 
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Importing Address Book - 10/12/2015 10:09:12 AM   
gestarkey

 

Posts: 3
Joined: 10/12/2015
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When I attempt to import contacts into the address book, it does not work.
Everything appears normal, but 0 contacts are imported. I'm using a
csv file exported from Windows Live Mail. How do I fix this?
Post #: 1
RE: Importing Address Book - 10/12/2015 11:55:06 AM   
JasonC

 

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From: Hayward, CA
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Could you please clarify the version of the program you are using? You posted in the PrintMaster 7 forums but may have meant to post to the Calendar Creator forums.

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(in reply to gestarkey)
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RE: Importing Address Book - 10/12/2015 11:57:10 AM   
gestarkey

 

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Joined: 10/12/2015
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I am using Printmaster Platinum V7 and Windows 10.

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Post #: 3
RE: Importing Address Book - 10/12/2015 12:05:54 PM   
JasonC

 

Posts: 1684
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From: Hayward, CA
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I am going to send you a private message with my email address. Once you get my email address, could you attach the CSV file so that I can try it out on my system and see what's going on?

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Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 4
RE: Importing Address Book - 10/14/2015 2:40:02 PM   
JasonC

 

Posts: 1684
Joined: 12/14/2005
From: Hayward, CA
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quote:

ORIGINAL: gestarkey

When I attempt to import contacts into the address book, it does not work.
Everything appears normal, but 0 contacts are imported. I'm using a
csv file exported from Windows Live Mail. How do I fix this?


Was not able to import it. Appeared the same way you found it. It's probably the formatting used and different from what it expects in Outlook.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 5
RE: Importing Address Book - 10/14/2015 2:51:14 PM   
gestarkey

 

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Joined: 10/12/2015
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So I have to build the address book manually? Is there any way to fix this?

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Post #: 6
RE: Importing Address Book - 10/14/2015 2:59:04 PM   
JasonC

 

Posts: 1684
Joined: 12/14/2005
From: Hayward, CA
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quote:

ORIGINAL: gestarkey

So I have to build the address book manually? Is there any way to fix this?


I can pass on this feedback to the developers. Can I also submit the file you have shared with me to the developers so that they can test this on their end as well?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to gestarkey)
Post #: 7
RE: Importing Address Book - 10/14/2015 9:39:08 PM   
ellengard


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When importing a CSV file to a new address book, it's important that the headers match EXACTLY which means you may have to open your CSV file in Notepad and edit the headers. For example, in The Print Shop 4.0, the field is called "PrimaryAddressLine1" whereas the corresponding field in the file from Outlook may be called "Street" (just guessing since I don't use Outlook)

However, don't go making edits just yet as I have found even exporting my Print Shop Address Book as a CSV file, the program couldn't import it! So yes, something is definitely amiss.

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(in reply to gestarkey)
Post #: 8
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