You are correct. I put in the label size instead of the paper size under paper dimensions. When I went in to input all the dimensions it looked like it was going to accept everything and then I got another error message that said - ERROR - The Print Shop 4.0 Professional - The given key was not present in the dictionary. Do you think that is a technical issue? Thanks for your help.
Joined: 12/14/2005 From: Hayward, CA Status: offline
The error message is cosmetic to a certain extent. However if you try it a second time it will accept it. Sometimes it happens when you enter data in there but not always. Not sure what leads up to that circumstance but if you try it again it should work.
I'll also make sure our developers know about this issue too. If you're still encountering it, you may want to contact TS and obtain support.
Post New Thread
Reply to Message
Post New Poll
Delete My Own Post
Delete My Own Thread
Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.
If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.