Encore Forums Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums  Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Printable Version

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> PDF Printing

Page: [1]

Login Message << Older Topic   Newer Topic >>

PDF Printing - 1/3/2016 12:15:36 PM    djones   Posts: 14 Joined: 10/26/2015 Status: offline When I save as PDF I get message "Printer not activated, error code-30". Checked "help/preferences" and it shows Port Configured. (Grayed Out) Went to pdf printer preferences and the port selected is set to: nul: Local Port Broderbund PDF Creator. What am I doing wrong? Thanks Don Post #: 1

RE: PDF Printing - 1/3/2016 2:23:23 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline If you are using Win 7, here is a tech article that may help: http://support.encore.com/technicalsupport/kb.aspx?kb_id=1052&product_id=3781 As a workaround, I use Cute PDF writer, a free download here: http://www.cutepdf.com/Products/CutePDF/writer.asp It's great because it creates a PDF of any document from any program with a print command. (in reply to djones) Post #: 2

RE: PDF Printing - 1/4/2016 9:32:51 AM    djones   Posts: 14 Joined: 10/26/2015 Status: offline I'm using Win 10, but I did the new port on pdf printer, named it Broderbund PDF Converter, applied and restarted computer. Went to project to save as PDF and got same error message. Went to ports and the check mark had move to the nul port. And printer name moved from Broderbund port back to nul port. Is this another issue that needs fixed? Doing work around with other programs doesn't seem right when a person buys a program that should work. Thanks Don (in reply to ellengard) Post #: 3

RE: PDF Printing - 1/4/2016 12:51:04 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline As this is a user-to-user functionality support forum (for helping each other with learning how to use the features (such as mail merging or making gradient backgrounds), for technical help, you can submit a tech support ticket here: http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3781 (in reply to djones) Post #: 4

RE: PDF Printing - 1/4/2016 1:05:23 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline BTW, the Broderbund PDF Converter can't embed fonts. In case embedding the fonts is very important to you, then you may not want to pursue a technical fix. (in reply to djones) Post #: 5

RE: PDF Printing - 1/4/2016 10:32:37 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Here is an alternative to the Broderbund PDF converter. You don't need to download anything additional. Go to Print and choose Microsoft Print To PDF as your default printer. When you hit the print button, it will ask you for the name of the file. Once everything is done, you will find the file you named in the folder you chose. < Message edited by TMLFAN4LIFE -- 1/4/2016 10:34:03 PM > _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to djones) Post #: 6

RE: PDF Printing - 1/4/2016 11:33:15 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Brilliant! I forgot that Win10 comes with that. Win7 doesn't which is why I have had Cute PDF writer since my XP days. (in reply to JasonC) Post #: 7

RE: PDF Printing - 1/7/2016 8:59:05 AM    djones   Posts: 14 Joined: 10/26/2015 Status: offline Have been using Microsoft work around. Just wondered about issues with PS4 program. Don (in reply to ellengard) Post #: 8

RE: PDF Printing - 1/7/2016 12:51:53 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: djones Have been using Microsoft work around. Just wondered about issues with PS4 program. Don Have you tried contacting our support department? They can help you troubleshoot these issues. Since these forums are limited to functionality only the online support system would be your best bet. You can submit a ticket at http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3781 as Ellengard mentioned. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to djones) Post #: 9

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> PDF Printing

Page: [1]

New Messages No New Messages Hot Topic w/ New Messages Hot Topic w/o New Messages Locked w/ New Messages Locked w/o New Messages

Post New Thread  Reply to Message  Post New Poll  Submit Vote  Delete My Own Post  Delete My Own Thread  Rate Posts

Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.