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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Everything slow loading

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Everything slow loading - 2/18/2016 3:09:34 PM    droecker57   Posts: 1 Joined: 2/18/2016 Status: offline Actual page slow loads, import, exports, saves everything slow. Also too many errors. My op sys is win 10, 8g / 1 tb hd , plenty of space. anyone having same? Post #: 1

RE: Everything slow loading - 2/18/2016 3:43:22 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline You shouldn't be getting errors at all. Errors indicate tech issues, so my first guess is a corrupted installation. You can uninstall and do a clean re-install, or submit a tech support ticket with a copy of all your error messages. (in reply to droecker57) Post #: 2

RE: Everything slow loading - 2/18/2016 7:16:38 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: droecker57 Actual page slow loads, import, exports, saves everything slow. Also too many errors. My op sys is win 10, 8g / 1 tb hd , plenty of space. anyone having same? You're most likely getting the "Object not set to an instance" error when using the program. If so we do have an article here which solves the problem a majority of the time: http://support.encore.com/technicalsupport/kb.aspx?kb_id=2004&product_id=3780 But if not you're more than welcome to give us a call on the phone or submit a ticket :) _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to droecker57) Post #: 3

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Everything slow loading

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