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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> Print is Blurry

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Print is Blurry - 2/22/2016 12:05:57 PM    nblaquiere   Posts: 2 Joined: 2/22/2016 Status: offline Hello, my Print Shop 3.5 file is printing blurry. I am making signs for our business and am only designing in black and white. The print out is not sharp. The screen looks sharp. I have tried saving the file as a PDF in 300 DPI and it is still blurry. Nancy Post #: 1

RE: Print is Blurry - 2/22/2016 12:29:32 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline This is my experience, also. My workaround is to save as JPG at the best quality setting. Then I print the JPG from a different program. (in reply to nblaquiere) Post #: 2

RE: Print is Blurry - 2/22/2016 12:30:37 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Some projects will cause this behavior. You can try installing "Cute PDF" as a workaround and see if the print quality improves. Also, what operating system are you on? _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to nblaquiere) Post #: 3

RE: Print is Blurry - 2/22/2016 1:17:14 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Unfortunately, Jason, I get blurry results with every PDF writer I've used. Cute, Everything PDF, ScanSoft PDF Create. This makes me believe the problem is with the print function, since all the PDFs are created using the print command. < Message edited by ellengard -- 2/22/2016 1:18:54 PM > (in reply to JasonC) Post #: 4

RE: Print is Blurry - 2/22/2016 1:35:56 PM    nblaquiere   Posts: 2 Joined: 2/22/2016 Status: offline What does the publisher have to say about this issue? Why would they create a product that does not print sharply....especially a product called Print Shop? Hummmm. I have tried the PDF option and the results are still blurred. (in reply to nblaquiere) Post #: 5

RE: Print is Blurry - 2/22/2016 1:48:40 PM    DH   Posts: 15 Joined: 11/7/2008 Status: offline ellengard, can you tell me if the same behavior is true in version 4.0? (in reply to nblaquiere) Post #: 6

RE: Print is Blurry - 2/22/2016 2:08:57 PM    DH   Posts: 15 Joined: 11/7/2008 Status: offline Hello nblaquiere, I would like to have you test the same project in version 4, if you are willing. To do so I would need the following information sent to office.president@encore.com. Your Name Address (only if you want to have a DVD shipped) A copy of your project printer information page layout (printing) information hardware (dxdiag) operating system (version of Windows, x86/x64?) I will then either send you a download version of the software or a DVD copy by mail. Then after testing, if you can then email again if the same issue appeared or if it resolved it for you. I look forward to hearing from you. Diane Customer Service Manager Encore Software (in reply to DH) Post #: 7

RE: Print is Blurry - 2/22/2016 5:18:00 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Here are my results with 4.0. These are also the same results I get with 3.5. Basically, that any project printed from Print Shop, including printing to a PDF writer, is blurrier than printing the same image from a different application. I created four PDFs from the same Print Shop project. All four are blurry. Compare to the original JPG on the right. Attachment (1) < Message edited by ellengard -- 2/22/2016 5:20:49 PM > (in reply to DH) Post #: 8

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