Encore Forums Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums  Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Printable Version

All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Failed To Create Picture

Page: [1]

Login Message << Older Topic   Newer Topic >>

Failed To Create Picture - 3/3/2016 4:41:09 PM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline I am using PM 18, version 18.0.0 Lately I have not been able to retrieve clip art that I have used in the past. I get a message "Failed To Create Picture." I have tried reinstalling the program, repairing the install, but have had no success. I am using Windows Vista 64 bit. Any suggestions for correcting this problem? Post #: 1

RE: Failed To Create Picture - 3/3/2016 4:48:34 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Try the advice in this post: http://forums.encoreusa.com/tm.asp?m=40516 (in reply to nonnox15) Post #: 2

RE: Failed To Create Picture - 3/3/2016 4:49:59 PM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline I just brought up a project I has created in the past. Fortunately the graphic was trying to use was on that project. When I tried to access it from the library, it came up in the project. a new copy. But when I went back to the current project, and tried to access the same clip art, I again get the "Failed To Create Picture." So, I copied it out of the old project and it pasted into the current project. BUT, am I going to have to search for the clip art, (this time it was the first project I brought up, but it may not be that easy next time) Or is there a correction for the problem? (in reply to nonnox15) Post #: 3

RE: Failed To Create Picture - 3/3/2016 5:07:22 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Try the advice in this post: http://forums.encoreusa.com/tm.asp?m=40516 (in reply to nonnox15) Post #: 4

RE: Failed To Create Picture - 3/7/2016 5:54:41 PM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline I followed the instructions twice. Still doesn't work. I had to go to Dell to update the driver for the video card. I followed the other instruct. Since it didn't work the first time, I followed the instruction from the step 1. The clip art I am trying to open still gives the message "Failed To Create Picture" Any other suggestions that might work? (in reply to ellengard) Post #: 5

RE: Failed To Create Picture - 3/7/2016 7:53:00 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline My guess is that it's an incompatibility issue with your operating system. PM18 is pre-Win7. Support for this product is limited to the support site knowledgebase only. (in reply to nonnox15) Post #: 6

RE: Failed To Create Picture - 3/7/2016 9:05:20 PM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline It has worked before. I have windows Vista, 64 Bit. I opened a project that used that clipart and when I selected that clipart it came up fine. But when I tried to select the same clip art in a new project it gave the "Failed To Create Picture" message. That didn't seem right to me but I am not that knowledgeable about software. (in reply to ellengard) Post #: 7

RE: Failed To Create Picture - 3/7/2016 9:15:16 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Hmm, I should think PM18 should work fine with Vista. I thought you might be using Win8 or Win10. Sorry, can't help. I only know how to use the program's features, not how to fix tech issues. (in reply to nonnox15) Post #: 8

All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Failed To Create Picture

Page: [1]

New Messages No New Messages Hot Topic w/ New Messages Hot Topic w/o New Messages Locked w/ New Messages Locked w/o New Messages

Post New Thread  Reply to Message  Post New Poll  Submit Vote  Delete My Own Post  Delete My Own Thread  Rate Posts

Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.