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Printmaster 5.0 Platinum vs. Mac 10.12 and Java

 
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Printmaster 5.0 Platinum vs. Mac 10.12 and Java - 2/17/2017 6:16:17 PM   
dbrahm

 

Posts: 1
Joined: 2/17/2017
Status: offline
Mac 2.7 GHz Intel Core i5, OS 10.12.3, Latest Java.
See attached error message:
“java.lang.InvocationTargetException at . . .”
Printmaster errors out and then crashes, please HELP.
Mountain Lion trick doesn’t work, there is no “All Apps” in the Preferences/Security.
Thanks, Doug B.




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RE: Printmaster 5.0 Platinum vs. Mac 10.12 and Java - 2/17/2017 8:11:24 PM   
ellengard


Posts: 2754
Joined: 10/2/2006
Status: offline
This is the tech article that I found for v7.0, but hopefully it helps you.

http://support.encore.com/technicalsupport/kb.aspx?kb_id=1518&product_id=3708

edited: darn - that's only for Windows

< Message edited by ellengard -- 2/17/2017 8:19:56 PM >


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(in reply to dbrahm)
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RE: Printmaster 5.0 Platinum vs. Mac 10.12 and Java - 2/17/2017 8:15:34 PM   
ellengard


Posts: 2754
Joined: 10/2/2006
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You need to submit a tech support ticket:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3708

Hopefully, they can help you with v5.0 even though that older version is no longer supported

< Message edited by ellengard -- 2/17/2017 8:22:54 PM >


_____________________________

my desktop publishing tips
Print Shop guest blogger(2014-17)

(in reply to dbrahm)
Post #: 3
RE: Printmaster 5.0 Platinum vs. Mac 10.12 and Java - 2/19/2017 10:16:25 AM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
Status: offline
All of our support articles for PrintMaster Platinum 5.0 are located in our online support site here:

http://support.encore.com/technicalsupport/product_detail.aspx?product_id=2993

Since this is a very old program, we don't offer technical support for this program anymore.

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Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to dbrahm)
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